Connect Google Drive to Polp
Connect Google Drive folders so Polp can answer from internal documents and keep them synchronized.
Google Drive is often the first knowledge source for companies that already work with shared folders.
Start with a controlled folder, check synchronization, and expand once answers are useful.
Quick checklist
- Choose a folder with current documents.
- Connect Google Drive from knowledge management.
- Select the folder and start synchronization.
- Wait until documents are processed.
- Ask a question and review the sources.
Choose the first folder carefully
The first folder should contain information the team needs often. Avoid starting with archives, old copies, or unreviewed content.
- Good candidates: policies, processes, templates, manuals, and product documentation.
- Avoid personal content, drafts, or confidential files that should not be broadly available.
Connect and synchronize
From knowledge management, open Google Drive, authorize the connection, and select the folder you want to sync.
After synchronization starts, Polp imports supported documents and prepares chunks so the chat can cite them as sources.
Check the result
When synchronization finishes, confirm that documents appear in the knowledge base. Then ask a specific question that should be answered by one of those files.
If a document does not appear
Check that the file is inside the selected folder, that the format is supported, and that synchronization finished without errors.
Apply this guide in your workspace
Open Polp to connect sources, upload documents, or test a real question with your company's sources.
Go to Polp